Privacy Policy - Moblize

This Privacy Policy describes how The City App LLC ("we," "us," or "our") collects, uses, and shares information when you use the Moblize mobile application (the "Service").

1. Information We Collect

Information You Provide to Us

Account Information: When you create an account, we collect your email address, name, and any other information you choose to provide.
Profile Information: You may choose to add a profile picture, select sports you're interested in, specify skill levels, and provide other profile details.
User-Generated Content: We collect content you create or share through the Service, such as activity descriptions, chat messages, facility information, and any other content you post.
Location Information: With your permission, we collect your device's location to show you nearby facilities and activities. You can control location sharing through your device settings.
Communications: When you contact us directly (such as via email at thecityappdev@gmail.com), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Friend Information: If you use the friend system, we store information about your connections with other users. As indicated in our friend privacy prompts, friends may see your name, profile picture in chats, and if you're active at a location, subject to your privacy settings.

2. How We Use Your Information

We use the collected information for various purposes:

To provide, operate, and maintain our Service.
To personalize your experience, such as suggesting relevant activities or facilities.
To facilitate communication between users, such as in-app chat.
To enable social features, such as the friend system and tracking activity participation.
To manage your account and provide customer support.
To send you notifications related to your activities, account, and updates to the Service, based on your preferences.
To improve the Service, including analyzing usage trends and developing new features.
For security purposes, such as preventing fraud and abuse.
To enforce our Terms of Use and comply with legal obligations.
To allow administrators to manage users if necessary (e.g., for safety or platform integrity).

3. How We Share Your Information

We may share your information in the following circumstances:

With Other Users:

Your profile information (name, profile picture, chosen sports, skill levels) may be visible to other users.
Your participation in activities (e.g., if you are interested or active) and your availability may be visible to other users associated with that activity.
Your chat messages are visible to other participants in the same activity chat room.
Information about facilities and activities you create or contribute to will be visible to other users.

With Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as:

Supabase: Our backend provider for database hosting, authentication, storage, and real-time services. Supabase's use of your information is governed by their privacy policy.
Map Providers (e.g., Google Maps on Android): To display maps and location-based services. These providers may collect their own data as per their privacy policies.

For Legal Reasons:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

To Protect Rights and Safety:

We may share information if we believe it's necessary to protect the rights, property, or safety of Moblize, our users, or others.

Business Transfers:

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

With Your Consent:

We may share your information for other purposes with your explicit consent.

4. Your Choices and Rights

You have certain rights and choices regarding your personal information:

Access and Update: You can access and update your profile information (e.g., name, profile picture) through your account settings (e.g., via the "Edit Name" option).
Location Permissions: You can control location data collection through your device settings. Please note that disabling location services may limit your ability to use certain features of the Service.
Notification Preferences: You can manage your notification preferences through the app settings.
Account Deletion: You can delete your account using the "Delete Account" feature in the app settings.
Data Portability: You can request a copy of your personal data by contacting us.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: thecityappdev@gmail.com