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Need help? We're here to assist you with any questions about Moblize.
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Frequently Asked Questions
How do I find sports activities near me?
Open the Moblize app and allow location access. The map will show sports facilities and activities in your area. You can filter by sport type, activity status, and other preferences to find exactly what you're looking for.
How do I join an activity?
Tap on any facility marker on the map to view details. If an activity in that location matches your preferences, tap "Interested" to join. You'll be able to chat with other participants and see real-time updates about the activity.
Can I create my own activities?
Yes! Tap the "Create Activity" button on any facility to create a new activity. You can set the sport type, skill level, gender preferences, activity vibe (casual vs competitive), and other details.
How does the ranking system work?
Our ranking system uses skill levels from Bronze to Diamond based on your performance in competitive matches. You can scan QR codes with other players to set up ranked matches and improve your standing.
Is my location data private?
We take your privacy seriously. Location data is only used to show you nearby activities and facilities. You can control your privacy settings and choose what information to share with other users. See our Privacy Policy for full details.
How do I add a new sports facility?
Long-press on any location on the map where you'd like to add a facility. Fill out the facility details including type, surface, lighting, and other relevant information. Community members can vote to approve new facilities.
Can I use the app without creating an account?
You need to create an account to participate in activities, chat with other users, and track your progress.
What sports are supported?
Moblize supports a wide variety of sports including basketball, tennis, soccer, volleyball, pickleball, and many more. You can also add custom sports if your preferred activity isn't listed.
How do I report inappropriate content or behavior?
We have content moderation systems in place, but if you encounter inappropriate content or behavior, please contact us immediately at thecityappdev@gmail.com with details about the issue.
Is the app free to use?
Yes, Moblize is free to download and use. All core features including finding activities, joining games, and chatting with other players are available at no cost.
Still Need Help?
If you can't find the answer to your question, don't hesitate to reach out to our support team. We're committed to helping you have the best experience with Moblize.
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